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Quick Answers to Common Questions!

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Quick Answers to Common Questions! ---

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FAQ

General: Most Popular Questions Explained

  • Choosing Display Innovations over a Chinese factory offers several advantages, ensuring a smoother and more reliable experience:

    1. Comprehensive Responsibility: As a UK-based company, we manage every aspect of production, lead times, quality control, delivery, and warranty issues. This means you have a single point of contact for all your needs.

    2. Quality Control:

    Display Innovations: We implement rigorous external quality control, inspecting 100% of the production batch before dispatch. This process helps eliminate faults and enhance the customer experience.

    Chinese Factories: Factories often rely solely on internal quality checks, which can be inconsistent. Faults may not be detected until after delivery, leading to potential issues with product performance.

    1. Warranty and Returns:

    Display Innovations: If any issues arise, we handle the collection and replacement of goods at no extra cost to you.

    Chinese Factories: Returning goods can be costly and complicated, involving expensive shipping back to the factory, lengthy customs processes, and potential disputes over fault. You may face delays and additional charges for replacement.

    1. Freight Insurance:

    Display Innovations: All our deliveries are fully insured against loss or damage during transit.

    Chinese Factories: Insurance coverage might not be as comprehensive, potentially leaving you at risk for any damage that occurs in transit.

    1. Screen Grade:

    Display Innovations: We use only A Grade screens suitable for continuous 24-hour use and high-quality advertising.

    Chinese Factories: Some factories may supply B Grade screens, which are prone to discoloration and degradation over time, affecting their longevity and performance.

    1. Certifications:

    Display Innovations: Our products can be certified according to specific country requirements if required, and we can provide certification proof to verify compliance.

    Chinese Factories: Certification claims can be unreliable. We advise requesting certification to ensure compliance with CE and other standards.

    1. Dispute Resolution:

    Display Innovations: With over 20 years of trading experience, we provide straightforward resolution for any disputes or issues.

    Chinese Factories: Disputes with factories can be challenging and difficult to resolve, often requiring extensive time and effort.

    1. Credit Terms:

    Display Innovations: We offer flexible payment terms, including 50% payment in advance and the remaining 50% after delivery.

    Chinese Factories: Typically require 100% payment in advance, which may impact your cash flow.

    1. Language Barriers and Time Differences:

    Display Innovations: As a UK-based company, we provide clear communication in English and operate within your time zone, making interactions straightforward and efficient.

    Chinese Factories: Language barriers and significant time differences can lead to misunderstandings and delays in communication, potentially affecting the clarity and timeliness of support and service.

    Opting for Display Innovations ensures a reliable, high-quality experience with support and protections that can make a significant difference in your project’s success.

  • Yes, you can become a distributor of Display Innovations. We are always looking to expand our network of partners. As a distributor, you will benefit from:

    • Discounted Trade Prices: We offer competitive trade pricing, allowing you to add your margin and remain profitable.

    • Exclusive Product Access: Gain access to our latest innovations and product lines before they hit the general market.

    • Marketing Support: Receive marketing materials, product training, and support to help you effectively promote and sell our products.

    • Dedicated Account Management: Work with a dedicated account manager who will provide personalized assistance and support for all your needs.

    To start the process, please contact our sales team with your company details and distribution plans. We look forward to partnering with you and growing together.