maintenance

Our Service Level Agreements (SLA) is our contractual agreement with our customers that clearly defines the level of service that we are expected to deliver to the customer, typically relating to pro-active monitoring and/ or maintenance of our Digital LED Screens.

The SLA will be customised according to customer defined preferences relating to response times and the service levels required.

Engineers can be deployed either 5 or 7 days per week, responding to call-outs either next day or within 4 hours, and either during working hours or out-of-hours.

Display Innovations can also provide global maintenance support via our vast network of global partners.