We offer a wide range of sizes to accommodate various display needs, due to the modular nature of LED screens:

• Modular Flexibility: As LED screens are modular, they can be assembled in virtually any size by combining multiple LED cabinets. This flexibility allows us to tailor the display dimensions precisely to your project requirements.

• Variety of Cabinet Sizes: We offer a variety of LED cabinet sizes, depending on the model and application. Each cabinet size is chosen based on the specific needs of your project, such as resolution, aspect ratio, and installation environment.

• Custom Solutions: Whether you need a small, high-resolution display for a retail setting or a large-scale screen for an event or public space, we can configure the cabinets to achieve your desired size and visual impact.

• Project-Specific Consultation: Our team will work with you to determine the most suitable cabinet sizes and configurations for your project. We’ll consider factors such as viewing distance, installation space, and content requirements to ensure the best possible outcome.

With our modular LED screens, you have the flexibility to create a custom display solution that meets your exact specifications and enhances your project's success.

The LED pixel pitch refers to the distance between the centres of two adjacent LED pixels. It determines the resolution and clarity of the display and is measured in mm.  In simple terms, the finer the pitch, the closer viewers can be without seeing the individual LED lights.  The best pixel pitch for your project depends on the viewing distance and the desired display quality.

A common guideline is that a comfortable viewing distance equates to 2 meters for every 1mm of pitch. So for a 5m viewing distance, a 2.5mm pitch would be appropriate.  Or, for a 3m viewing distance, a 1.5mm pitch (or less) would be appropriate.

 Choosing the right pixel pitch for your LED display is crucial in creating a seamless viewing experience for your audience, so it is vital to consider the average viewing distance when making your decision.

The choice of LED brand is crucial when evaluating product specifications. Generally, LED brands can be categorized into three quality tiers:

1. Top Tier: Brands like Nationstar are in this category. They typically offer high quality, but the benefits may not always justify the higher price compared to middle-tier brands.

2. Middle Tier: This includes brands such as Epistar, Kinglight, and Ruisheng. They provide a good balance of quality and cost.

3. Bottom Tier: Brands like Hengsheng, MLS, and JD fall into this category. Products using these brands are often less reliable, with LEDs that may fail quickly and degrade faster, potentially within just a few months.

Some companies might opt for cheaper, bottom-tier LED brands to reduce costs and win contracts. However, this can lead to frequent replacements and degraded performance, resulting in additional expenses and dissatisfaction.

As a professional manufacturer committed to high quality, we often encounter customers who have faced issues with low-quality products from other suppliers. While we can provide products with lower-quality LED brands to match specific specifications, we generally recommend against this due to potential quality issues.

When comparing suppliers, it's essential to consider not only the product specifications but also the LED brand used. This can significantly impact the product's performance and longevity.

The choice between LED Stretched Displays and Ultra-wide Stretched LCD Displays depends on your specific needs:

LED Stretched Displays: LED Stretched Displays are available in cabinet sizes of 300mm  (w) x 60mm (h) and they can be seamlessly joined together to create any size such as 300mm x 60mm, 600mm x 60mm, 900mm x 60mm, etc.

Additionally, multiple shelves can be configured to be connected to 1 controller to synchronise the content between all screens. 

Ultra-wide Stretched LCD Displays: Ultra-wide Stretched LCD Displays can also be used for shelf-edge applications and we specialize in customizing LCD displays to virtually any size or aspect ratio you require. This flexibility ensures that you get the perfect display tailored to your unique requirements.

Multiple Ultra-wide Stretched LCD Displays can also be connected together via HDMI to the media player to synchronise the content between all screens. 

Opt for this if you need a superior image quality without visible pixels. 

To determine the best option, consider your project requirements, including size and desired visual impact.   

The Transparent LED Film and Transparent LED Cabinets are quite indistinguishable and both products are available with different brightness options and multiple pixel pitches and transparencies. 

The choice between Transparent LED Film and Transparent LED Cabinets depends on your specific needs:

Transparent LED Film: Ideal for applications where flexibility and minimal weight are crucial. It can be applied directly to existing glass surfaces, making it perfect for store windows, glass walls, and creative installations. Choose this option if you need a lightweight, versatile solution that doesn't obstruct the view.

Transparent LED Cabinets: A more cost-effective solution. Best for larger, more permanent installations that require a robust structure. These cabinets provide high brightness and durability, making them suitable for large-scale displays in commercial spaces, malls, and outdoor environments. Opt for this if you need a high-performance display with a sturdy framework.

Consider your project requirements, including installation location, size, and desired visual impact, to determine the best option for you.

To ensure a successful installation of your LED screen, specific power and data cable requirements must be met:

1. LED Screen to Controller:

Power Cables: The LED screen will require dedicated power cables to connect it to the power source. The voltage and current specifications will be detailed in the technical documentation.

Data Cables: Data cables are needed to transmit the video and control signals from the LED screen to the controller. The type and length of these cables depend on the distance between the screen and the controller and the specific data protocols used.

2. Controller to Router:

Power Supply: The controller itself will need a separate power supply. Ensure that the power requirements of the controller match your available power sources.

Data Connection: A data cable is required to connect the controller to the router or network switch. This connection is essential for managing and updating the content on the LED screen.

3. Technical Drawings:

Detailed Planning: Upon order confirmation, we will provide a comprehensive technical drawing that outlines the cable requirements, including lengths and types for both power and data cables.

Pre-Installation Preparation: This drawing will help you prepare and route all necessary cables before installation. It ensures that all cables are correctly configured and organized, minimizing delays and potential issues during the setup.

4. Installation Support:

Guidance: Our technical team is available to assist with any questions or concerns regarding cable installation. We can provide further guidance on cable management and ensure everything is in place for a smooth installation process.

Proper planning and preparation of power and data cables are crucial for the efficient operation of your LED screen. Our technical drawings and support will help you manage these requirements effectively.

The lead time varies based on the product type, quantity required, and preferred delivery method. Here are the estimated production and delivery times:

• Production Time: 4 weeks

• Air Freight: 1 week

• Sea Freight: 6 weeks

We aim to meet your delivery requirements and will work with you to ensure the timely arrival of your order.

The warranty is a 2-year warranty and spare parts are included together with the initial order to ensure that parts can be replaced immediately when required. 

We provide LED spare parts to ensure the longevity and optimal performance of your display:

1. Spare LED Modules:

Batch Consistency: For maintaining colour consistency across the screen, it is crucial that LED modules are from the same batch. Therefore, with every order, we supply additional spare LED modules and parts. This ensures you have immediate replacements available should any modules need to be replaced.

Replacement Process: If any LED modules become faulty, you can replace them with the spare modules provided, minimizing downtime and maintaining consistent visual quality.

2. Return and Repair Service:

Faulty Module Return: You can return any faulty LED modules to us. We offer a repair service to fix these modules.

Stock Replenishment: After repairing the faulty modules, we will return them to you, allowing you to replenish your stock of spare parts. This service helps ensure that you have a consistent and reliable supply of spare modules, maintaining colour accuracy and overall display performance.

3. Colour Consistency:

Long-Term Maintenance: By using spare parts from the same batch and repairing faulty modules, we help ensure that the colour consistency of your screen is preserved throughout its lifespan. This is vital for applications where visual uniformity is crucial.

4. Support and Guidance:

Technical Support: Our team is available to provide support and guidance on how to manage and replace spare parts. We can assist with any questions you might have about the process or maintaining your screen.

By providing spare LED modules and a robust repair service, we aim to support the ongoing performance and colour consistency of your LED displays.

We are committed to providing excellent after-sales support through our comprehensive warranty process:

• Issue Reporting: Contact our customer service team to report any issues with your product. Please provide details and, if possible, photographs or videos to help us diagnose the problem.

• Assessment: Our technical team will assess the issue and determine the appropriate course of action, whether it involves repair or replacement.

• Collection and Delivery: We will arrange for the collection of the faulty product and cover all delivery costs. Once repaired or replaced, we will deliver the product back to you at no additional charge.

• Replacement Parts: If only specific parts need to be replaced, we will send the necessary components directly to you, again covering all shipping costs.

• Support: Throughout the process, our support team will keep you informed and assist with any questions or concerns you may have.

Our goal is to ensure a hassle-free warranty experience and to have your products up and running as quickly as possible.

We offer global installation services and also provide extensive support for those who prefer to install the displays themselves.  We supply detailed installation videos and step-by-step instructions to guide you through the setup process, ensuring a seamless and efficient installation.

Our screens are specifically designed to use less power compared to traditional LED screens (4.2V 40A and electrical power AC90-264V 47-63Hz, as opposed to 7.5V 60A and electrical power AC100-380V 55-75Hz).

We understand the importance of energy efficiency and strive to provide cutting-edge solutions that optimize power consumption without compromising on performance or visual quality.  Our screens incorporate advanced technologies and innovative features that enable significant reductions in power usage, offering you a more sustainable and cost-effective solution to enable customers to enjoy several advantages:

• Energy Savings: Our screens utilize power-saving mechanisms and efficient components, resulting in reduced energy consumption. This translates into lower electricity bills and long-term cost savings for your business.

• Environmental Benefits: Decreasing power consumption aligns with your commitment to environmental responsibility. By using our energy-efficient screens, you contribute to a greener future by minimizing carbon emissions and reducing your ecological footprint.

• Enhanced Durability: Lower power consumption results in less heat generation, which can extend the lifespan of our screens. This not only reduces maintenance and replacement costs but also decreases electronic waste, promoting a more sustainable approach.